Shipping policy

Shipping Policy

All Reludor orders ship from our U.S. fulfillment center. No international customs delays and no surprise fees at your door.

Processing time

Orders are processed within 1-2 business days, Monday to Friday, excluding holidays. Orders placed after 2:00 PM EST begin processing the next business day.

Delivery time

Standard shipping within the continental United States takes 2-10 business days after processing, depending on the item. Alaska, Hawaii and Puerto Rico may take 7-14 business days.

Shipping rates

Orders over $35: free standard shipping. Orders under $35: $4.95 flat rate.

Order tracking

You will receive a tracking number by email as soon as your order ships. If you have not received tracking information within 3 business days of ordering, please contact us.

Delays

We are not responsible for delays caused by the carrier, incorrect addresses entered at checkout, or severe weather. If your package appears lost in transit, contact us and we will open a claim with the carrier on your behalf.