Shipping policy

<h2>Shipping Policy</h2><p>All Reludor orders ship from our U.S. fulfillment center. No international customs delays and no surprise fees at your door.</p><h3>Processing time</h3><p>Orders are processed within 1-2 business days, Monday to Friday, excluding holidays. Orders placed after 2:00 PM EST begin processing the next business day.</p><h3>Delivery time</h3><p>Standard shipping within the continental United States takes 2-10 business days after processing, depending on the item. Alaska, Hawaii and Puerto Rico may take 7-14 business days.</p><h3>Shipping rates</h3><p>Orders over $35: free standard shipping. Orders under $35: $4.95 flat rate.</p><h3>Order tracking</h3><p>You will receive a tracking number by email as soon as your order ships. If you have not received tracking information within 3 business days of ordering, please contact us.</p><h3>Delays</h3><p>We are not responsible for delays caused by the carrier, incorrect addresses entered at checkout, or severe weather. If your package appears lost in transit, contact us and we will open a claim with the carrier on your behalf.</p><h3>Questions</h3><p>Email us and we will get back to you within 24 hours on business days.</p>